DEEP VIEWER DATA

Viewer Intelligence

For each viewer, StreamRooms builds a live activity status, channel route, viewer type classification and social connection map. This lets the streamer get to know their audience one by one, with real behavior data.

What information do I get about my viewers?

The live viewer list shows who's in chat right now and how active they are. Departure tracking shows who left and when, and distinguishes "went quiet" from "moved to another channel". Channel route follows minute by minute which channel a viewer came from and where they went next.

Classification6 Viewer Types
History DepthAll Records

How does viewer type classification work?

Viewers are automatically labeled as loyal regular, regular viewer, channel devotee, wanderer, newcomer and rare visitor. A relationship scorecard is also built for each viewer: how many messages they wrote, what percentage of their messages are in this channel, and how many days they've been coming.

How are bots told apart from real people?

Bot accounts are separated from real viewers through behavior signature, content variety and timing analysis. A social connection map also shows which viewers are in the same channels together.

Frequently asked questions

What is viewer type classification based on?

A viewer is classified as loyal regular, regular viewer, channel devotee, wanderer, newcomer or rare visitor based on message frequency, number of channels visited and consistency over time.

How does departure tracking tell 'went quiet' from 'moved to another channel'?

By tracking the viewer's activity across the platform, the system tells whether, after leaving your channel, they stopped writing altogether or are active in another channel.

What is the social connection map for?

The social connection map shows the groups within your audience and the viewers who are in the same channels together.

Related features

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